Privacy Policy

1. Scope and responsible operator

This pre-launch information concerns the NOVA informational website at novamarketplace.in. Legal operator details and the final policy effective date will be published before marketplace transactions begin.

2. Information handled by this website

This website has no accounts, forms, checkout, advertising trackers or analytics scripts. Its JavaScript does not set cookies or use browser storage. When you visit, the hosting infrastructure may process technical information such as IP address, requested URL, browser information, timestamps and security events to deliver and protect the website.

If you contact NOVA separately by email or phone after those channels are published, NOVA may receive your name, contact details, message and any information you choose to provide. Please do not include passwords, OTPs or full payment-card information.

3. Purposes and sharing

Information may be used to answer enquiries, handle complaints, maintain security and comply with applicable obligations. Access should be limited to authorised personnel and service providers supporting these purposes. Information may also be disclosed where legally required.

The intended hosting provider is Cloudflare. Hosting and support providers may process information outside your location. NOVA must confirm its provider arrangements and any applicable transfer safeguards before publication. NOVA does not sell personal information collected through enquiries.

4. Planned Android marketplace

The Android app is not covered as a currently operating data-collection service by this website policy. Before launch, NOVA will publish app-specific disclosures covering account and contact information, addresses, order and booking data, permissions, payment processing, retention and deletion.

For future marketplace transactions, necessary booking, contact or delivery information may need to be shared with the selected independent provider, seller, logistics provider or payment processor. The app must explain those purposes and recipients before collecting information; unrelated sharing is not authorised by this draft.

5. Retention and security

NOVA will use reasonable organisational and technical safeguards appropriate to the information it handles. No method of transmission or storage is completely secure.

6. Your choices and requests

Privacy request procedures and a verified contact channel will be published before app launch. Applicable privacy rights remain unaffected.

7. Children and changes

This website is informational and does not intentionally solicit personal information from children. A parent or guardian may contact NOVA if a child has supplied information inadvertently. The app’s age requirements and consent arrangements must be set before launch.

Material changes will be reflected in this policy and its effective date. If analytics, cookies, forms or new data processing are introduced, this policy must be updated before they are enabled.

8. Contact

Updates on privacy and grievance contact channels will be published on Contact Us.