HomeHOW IT WORKS

From discovery
to an everyday solution.

A look at the planned NOVA experience. The Android app is coming soon; transactions are not available on this website.

01

Discover

Explore services and products available in your area. Categories and coverage will be confirmed at launch.

02

Review

Read the seller or provider details, offering, price, fulfilment arrangements and policies.

03

Book or buy

Submit a booking or order in the Android app when available. Confirmation depends on availability.

For service bookings

Choose an offering, confirm the scope and preferred time, and review all applicable charges and cancellation terms. The independent provider confirms availability and delivers the agreed service.

For product purchases

Review the product and seller, confirm your delivery details and check shipping costs and estimated delivery. The seller or the delivery partner identified for the order handles fulfilment.

If something needs attention

Keep your booking or order reference and contact NOVA through the support channel on Contact Us once the verified details have been published. NOVA will coordinate with the relevant seller or provider to address marketplace concerns, subject to applicable law and the relevant policy.

Transparent before you transact

Payment methods, platform fees (if any), taxes, delivery charges and refund arrangements will be disclosed before a transaction is confirmed. NOVA does not accept payments on this informational website.